Your NFRC staff is here to serve you...

Have a question and need a quick answer? Use this guide to locate the NFRC staffer that can best respond to your inquiry.

Jim Benney, Executive Director
Contact Jim at (785) 862-1890 or e-mail him at jbenney@nfrc.org.

Deb Callahan, Deputy Executive Director
Contact Deb with any general organizational inquiries via telephone at (301) 589-1776 x207 or via email at dcallahan@nfrc.org.

Jessica Ferris, CMA Program Manager
For any questions relating to the Component Modeling Approach program, including all subcommittees and task groups in relation to this program, contact Jessica at (301) 589-1776 or jferris@nfrc.org.

Cheryl Gendron, Senior Manager, Member and Information Services
For any matters relating to NFRC membership, such as categories, expiration dates, address changes, etc., and meetings, contact Cheryl at (301) 589-1776 x201 or cgendron@nfrc.org.

Scott Hanlon, Laboratory Accreditation Program Manager
For inquiries relating to the NFRC Laboratory Accreditation Program (LAP), and the Accreditation Policy, Technical Interpretation and Technical Committees, please contact Scott at (301) 589-1776 x219 or shanlon@nfrc.org.

Andrea Hansborough, Accounting Assistant
For any accounting/billing questions relating to NFRC membership and all other programs, contact Andrea at (301) 589-1776 x209 or via email at ahansborough@nfrc.org.

Tom Herron, Marketing and Communications Manager
For any questions related to NFRC's Marketing and outreach activities, contact Tom at (301) 589-1776 x205 or therron@nfrc.org.

Ray McGowan, Technical Services Manager
Ray is the liaison for the Compliance and Monitoring program, Spectral Data program, fenestration-related ASHRAE, ASTM, ANSI, ISO, WDMA code activities, ENERGY STAR® activities, and the Research & Technology Committee. Contact Ray at (301) 589-1776 x210 or via email at rmcgowan@nfrc.org.

Jacqueline McCracken, Certification Program Manager
For all matters relating to NFRC’s Certification Program – including the PCP documents and bulletins, Inspection Agency concerns, or any questions on NFRC’s CAP document, contact Jacque at (301) 589-1776 x216 or via email at jmccracken@nfrc.org.

ALSO IN THIS ISSUE

Back to Home Page >>>

Chairman's Message >>>

Executive Director’s Message >>>

Working Toward the Future >>>

International Activities Producing Results >>>

The Latest with NFRC’s Component Modeling Approach >>>

Summer Meeting Set for Chicago >>>

NFRC Member of the Year Award >>>

NFRC Updates Meetings Schedule >>>

Industry Update Webinar Set for May 15 >>>

Member Spotlight >>>

Spotlight: AEP Subcommittee >>>

Spotlight: PCP Task Group >>>

Industry Happenings >>>

NFRC Insider | Vol. 2, Issue 2 - April 2008